Cage Management

You can set up multiple Cages and virtual Terminals with the ability to handle multiple currencies. This user-friendly feature, with its agile features, is perfect for managing all the cage operations with both the players and the slot machines. It provides the ability to easily track cage transactions, jackpots, and hand pays for the slot machines. Each transaction can be associated with various items, including player records and markers.

  • Currency Exchange option for multiple currencies.
  • Support for Cashless such as AFT Deposit/Withdrawal and Selling TITO Tickets.
  • Easy options for Inventories and Vault transfers.
  • Additional Options such as Safe Deposit Box and Player Marker.
  • Management of Vault Operations like Bank Deposit, Disbursements, Reimbursements, and Inter-Casino Transfers.

Casino Management Tools

No Casino management system is complete without providing the strategic tools needed to make short and long term decisions. This module provides a real-time view-only application that gathers existing data for the creation of analysis reports and colorful, easy-to-read line graphs used by casino personnel. The reports and graphs use data collected from “snapshots” of current activity on the casino floor. Graphs display various statistics, such as Machines in Play, Percentage of Machines in Play, and Transaction Snapshots.

There is an optional module, Web Application, which provides secure access to management and/or regulator from any location.

Manual and Soft Counts

The feature allows a casino operation to quickly and accurately capture currency, coin, and voucher counts during scheduled drops. Further assistance is provided with easy-to-use interfaces to devices such as coin scales, currency sorters, and barcode readers capable of bulk barcode scanning. Its salient features are:

  • Quick and efficient Count room data entry for Bills, Coins, and Tickets
  • Easy-to-use interfaces to devices such as coin scales, currency sorters, and barcode readers capable of bulk barcode scanning
  • Import Wizard for importing automatic Count Machine data in text/CSV file format

Player Tracking

The player tracking modules allows the management to track players by creating detail player profile and by issuing player cards. This module also allows casinos to create “Loyalty Schemes”, based on member profiles, which not only include earning loyalty points but also complimentary food or drink items and not confined to that property.

  • The feature has the ability to define and operate on one or more multi-tiered player’s clubs.
  • Based on a defined set of rules for promotion and demotion, the system can track a patron’s tier status points earned and have the functionality to automatically promote or demote players to the appropriate tier if desired by management.
  • The system must have the capability to manually promote or demote patrons individually or using a periodic batch process based on the casino rules for promotions and demotions.
  • The system also has extensive capabilities to purge inactive patron points, merge accounts, and deactivate accounts and expire patron points, based on the player’s club rules and a predefined set of internal parameters contained in the system setup.

Slot Accounting

This module provides static and live revenue information for each individual machine, slot machine banks, and the entire casino floor. Important slot accounting details are available on demand, including estimated Net Win and Coin-In. It also tracks all casino floor transactions and drop, such as jackpots, hopper fills, vouchers, bill, and coin drop.

  • Real-time detailed revenue information at a glance
    • Slot Machine Meters
    • Slot Machine Drop
    • Casino Win
  • Daily Drop process and Meter cut for Daily Machine Win.
  • Provides details Audit and Count Variance Reports.
Compatible with mobile devices for convenience.

Table Floor View

Live Floor View for is designed for all management, operations, and surveillance with real-time graphical representation of Slot Floor with relevant events and table activities. With the on-screen map, an authorized user may access all the detailed information they require. The table floor view provides real-time analysis, using contrasting colours to distinguish between different criteria. The display shows text, walls, and symbols. The machine symbols automatically change to identify the status, providing an interactive, at-a-glance marketing and troubleshooting tool for casino personnel and slot maintenance.

  • View Seated Players with Tier and info from Floor Map
  • Instant map for Slot Machine Drop Status
  • Casino Revenue details are available at a glance
  • Drill-down view available by gaming position to view Machine Attributes and detailed Event-by-Event Meter history log.
Instantly shows the status and reduces costly down time.

AFT and Ticket in, Ticket out (TITO) cashless system

Ticket-in, ticket-out (TITO) is a technology used in more modern slot machines and was originally developed by International Game Technology (IGT). TITO machines are used in casino slot machines to print out a slip of paper with a barcode indicating the amount of money represented. These can, in turn, be redeemed for cash at an automated kiosk. The machines utilize a barcode scanner built into the bill acceptor, a thermal ticket printer in place of a coin hopper, and a network interface to communicate with a central system that tracks tickets. Remembering that this system will need to interface with your casino management system to exchange a variety of information, not the least of which will be a record of each and every slot session for all patrons using their player's club card (if using). In addition, the system must also be able to accommodate whatever promotional play schemes your property would like to utilize. Ours does all of this and more.

  • Fiesta CMS uses high security TITO technology with easy to follow audit and reports
  • Promotional tickets are available with customized printed header/footer.
  • Ticket diagnostics report for detailed tracking.
  • Highly secure tickets replace physical cash in the casino, saving on cash processing time, surveillance, and lowers risk in the casino operation.